Privacy Policy

Last Updated: 31 March 2025

This Privacy Policy describes how Pace Six Company Limited ("we," "us," or "our") collects, uses, and shares information when you interact with our AI chatbot platform (the "Chatbot"). We are committed to protecting your privacy and ensuring the responsible use of your information.

1. Information We Collect

We may collect the following types of information when you use the Chatbot:

User Inputs: The text, questions, prompts, and other information you provide to the Chatbot during our conversations.
Usage Data: Information about your interactions with the Chatbot, such as the date and time of your interactions, the features you use, and the flow of your conversations.
Device Information: Depending on how you access the Chatbot, we may collect information about your device, such as your IP address, browser type, operating system, and device identifiers.
Cookies and Similar Technologies: We may use cookies or similar tracking technologies to collect information about your usage patterns and preferences.
Inferred Information: We may generate inferences or derive insights from your inputs and usage data to improve the Chatbot's functionality and personalize your experience.

2. How We Use Your Information

We may use the collected information for the following purposes:

Providing and Improving the Chatbot: To operate, maintain, and improve the Chatbot's functionality, accuracy, and performance.
Personalization: To personalize your experience with the Chatbot, such as tailoring responses and remembering past interactions (if applicable).
Research and Development: To conduct research and development to enhance the Chatbot's capabilities and create new features.
Monitoring and Analytics: To monitor usage patterns, analyze trends, and gather statistical information about how the Chatbot is used.
Security and Fraud Prevention: To detect, prevent, and address security incidents and fraudulent activities.
Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests

3. How We Share Your Information

We may share your information with the following categories of recipients:

Service Providers: We may engage third-party service providers to assist us with various functions, such as data storage, analytics, and customer support. These providers will have access to your information only to the extent necessary to perform their services and are obligated to maintain its confidentiality.
Affiliates: We may share information with our affiliates or subsidiaries for internal business purposes.
Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the acquiring entity. We will provide notice if your personal information becomes subject to a different privacy policy as a result of such a transaction.
Aggregated and Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various purposes, including research, analytics, and marketing.

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the type of information and the purpose for which it is processed.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete personal information.
Deletion: The right to request the deletion of your personal information.
Objection: The right to object to the processing of your personal information in certain circumstances.
Restriction of Processing: The right to request that we restrict the processing of your personal information.
Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

6. Security Measures

We implement reasonable security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, firewalls, access controls, and regular security assessments. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

7. Children's Privacy

The Chatbot is not intended for children under the age of 12. We do not knowingly collect personal information from children without verifiable parental consent. If you believe that we have collected personal information from a child without such consent, please contact us immediately, and we will take steps to delete the information.

8. Third-Party Links and Services

The Chatbot may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Pace Six Company Limited
36/15 Soi Sathupradit 12
Sathorn, Bangkok 10120
contact@pace6.tech